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MASTERFUL COACHING TABLE OF CONTENTS Introduction: Coaching Is Hot! Part I. Transforming Individuals 1. The Journey: What Is Masterful Coaching? 2. Becoming a Masterful Coach: A Coach Is Something That You "Be" 3. Coaching Happens in Conversations: The Power of Conversation 4. Masterful Coaching Is Transformational: Triple Loop Learning 5. Coaching Executives and Leaders at All Levels: A Powerful Step-by-Step Model Part II. Transforming Groups 6. Reinventing the Organization: Being the Source of a New Future 7. Building Shared Understanding: Mastering the Art of Collaborative Conversations 8. Recognizing and Dispersing Posturing and Defensiveness: Tools for Empowering Individuals and Groups 9. Go for Results Now! Breakthrough Goals and Technique Part III. The Secrets of Masterful Coaches 10. To Cause People's Success in the Company, Coach Them to Understand the Unwritten Rules of the Game 11. To Provide Meaningful Feedback, Rip the Blinders Off So People See Themselves as Others See Them 12. To Teach New Skills and Capabilities, Coach Others to Study and Practice 13. To Get People to Bring their Whole Selves to Work, Give Them an Opportunity to Make a Difference A Final Reflection Endnotes About the Author Robert Hargrove copyright (c) 2002